Ukrainian Social Services (USS)
Суспільна Опіка
Ukrainian Social Services deliver the Commonwealth Home Support Program (CHSP) funded by the Department of Health and Aged Care. Our dedicated staff and trained volunteers deliver specialised services to meet the specific and diverse needs of the Ukrainian community in Adelaide.
Fluent in Ukrainian and English, we help older Ukrainian Australians (aged 65+) live independently and safely at home by providing:
- Domestic assistance including light house cleaning.
- Meals and shopping.
- Social support and weekly group activities, meal included.
- Cultural celebrations and special events.
- Exercise classes led by qualified instructors to improve balance, mobility and health.
- Transport.
- Computing classes.
- Home visits.
Our experienced, professional team offer flexible and personalised service to ensure clients retain control and choice when it comes to their health and wellbeing.
We support your rights and will:
- Value your input and respect you at all times.
- Work with you to improve and maintain your independence.
- Listen to how you want your services delivered.
- Work with your chosen advocate representing your interests.
- Ensure your privacy and confidentiality.
- Welcome your feedback to help us improve our services.
Contact one of our friendly team members today.
Operating Hours
Monday – Friday 9am-5pm
Head Office: 64-66 Orsmond Street, Hindmarsh SA 5007
PO Box 342, Welland, SA 5007
Phone: (08) 8340 2434
Fax: 8340 2434
Email: opika@internode.on.net
Your Rights
Privacy, confidentiality and access to personal information
- AUSA is committed to respecting your rights and maintains your privacy and confidentiality at all times.
- AUSA respects you and your chosen advocate’s requests to access your personal information kept by AUSA for service delivery purposes. Contact us for a copy of AUSA’s Privacy and Confidentiality Policy and Procedures.
Advocacy
- AUSA supports and encourages your right to an advocate of your choice. An advocate is a person you trust to represent your needs.
Feedback and Complaints
We appreciate your feedback as it helps us to improve our service. If you’d prefer to speak to someone from a separate organisation, contact:
Aged Rights Advocacy Services Inc (ARAS)
16 Hutt Street, Adelaide, SA 5000
Phone: 8232 5377
Health and Community Services Complaints Commissioner
Level 4/50 Grenfell Street, Adelaide, SA 5000
PO Box 199, Rundle Mall, SA 5000
Phone: 8266 8666
www.hcscc.sa.gov.au